Online Real Estate Technology

Ian Grace Mr Real Estate Advertising

I thought it was time I opened up this blog to a few of my friends and colleagues in the real estate industry and one that I’ve had the pleasure to work with over the years is probably the leading expert on real estate advertising worldwide, Ian Grace.

Ian has presented his training course all over the world and is one of the very few Australians to have spoken at the NAR conference in the US, there is not much that Ian does not know about creating great real estate advertising, so as part of this series, I’ve asked Ian to put together his top 10 tips for writing great real estate ads, I hope you get benefit from Ian’s advice.

The Top Ten Tips for Writing Great Real Estate Ads

HOODOO – a great word to help you to remember the two things that make advertising effective:- WHO – is the person who will see the most value in the property and therefore pay the highest price [that's target marketing]. DO – now show them and tell them, what they will be able to DO as a direct result of their purchase.

2. HEADLINES – remember the WHO when you write your headline, then qualify it quickly, so the reader knows you’re both on the same wavelength. Then ideally, reinforce or remind about the headline at the end of the ad. The headline must include one or more of the following:- 1. A benefit or implied benefit 2. Something that is new, news or topical 3. A curiosity element without gimmicks for gimmicks sake.

3. PHOTOS – make sure your main photo matches and works together with your headline [not the other way around] and that the other photos also match the body text.

4. PEOPLE – put people and/or pets in your photos – it’s a great way to show people what they will be able to DO when they live there.

5. NAMES – use names in your ads to personalise them – yours [in full] and even the sellers’.

6. DIFFERENT ADS – the use of different ads for different markets, enables you to talk to each prospect group about what is relevant to them only e.g. one ad aimed at first home buyers and one ad aimed specifically at investors.

7. MEDIA MATCH – make sure your press ads match with other media and vice versa, with particular reference to the main photo and headline.

8. KEEP THE SAME AD RUNNING – once you’ve written a great ad, run it at least four times if not more, as research shows people need to see the same ad or message three times or more, on average, before they will respond

9. PRICE, LOCATION, NUMBER OF BEDROOMS – if all the research done shows conclusively that these are the top three pieces of information potential buyers require, then common sense says – give it to them!

10.   OBTAIN SELLER ADVERTISING DOLLARS – research proves that the higher the seller paid advertising percentage, the higher the listing to selling success rate.

11. BONUS TIP – TEST YOUR ADS – Firstly, sellers must see the ads before they run, but most importantly, ensure at least one of your colleagues checks your ads to confirm every word and phrase will make sense to the market it is written for. Secondly, when buyers who have responded to the ads view the property, ask them if the property has matched their expectations from your ads – the feedback will be terrific and will keep your advertising right on track.

If you’d like to contact Ian you can visit his web site Ian Grace Marketing

Having just gone through the process of buying and selling our family home, I could relate to this video. The real estate agent who handled both of our transactions did not fall into this category but I had to laugh when I watched it, so please enjoy it before it gets removed.

Effective Blog posts ahead

Every day I can guarantee that you will be impacted in some way by social media, there will be experts telling you, you need a profile on social networks like Facebook, and that Twitter is the best thing since sliced bread was invented, so you create a profile and you start to tell everyone and anyone who will listen about your latest listings and open homes, but is that really the way to approach social media, doing the same thing you do every day on more traditional mediums?

Taking this approach to your social media strategy will do nothing more than waste your precious time, time that could be spent prospecting for new listings and working with your clients face to face.

I know some younger agents who think that social media and the Internet will replace face to face contact, the reality is it won’t, however the very same principles you use face to face, apply to social media, the only difference being the method of delivery.

I know of some real estate groups who have launched their social strategy with profiles on this site and that network, yet  their sites are full of their member offices congratulating themselves on such forward progress, but where is the consumer?, where is the engagement factor?, where is the interaction with the people that count the most, your customers. This should be the reason you create your social media strategy in the first place, to create the local expert, the trusted advisor role, create and engage your community and to provide information and advice for the long term.

One question to ask yourself is, why do people interact within social network sites in the first place? Is it to get your latest listing, or to find out about your open homes, or to get an appraisal? No, No, No, they are there to connect, to engage and interact with other like minded people, to share experiences, to share activities and create a sense of community and to stay in touch with family and friends.

You as a business person need to understand this motivation and work with it to really maximise the return on your investment of time in creating a social media strategy for you and your business

So what is the best way to approach a social media strategy, firstly you need to work out why you want to have a presence on social networks, is it because everyone else is doing it? Is it because your competitor down the road is doing it so you should as well right? Well wrong actually, do it because it gives you another advertising medium to capture the attention of prospective customers, do it because it is a huge billboard of opportunity to take your message to the masses, do it for you and the exposure it can bring you and your brand, do it because you are an expert in your field and do it because people are looking for an expert to advise, coach and motivate them.

Start by doing a business and digital media strategy and look at ways in which you’ll start to build an audience, do you start a blog first, do you jump on Facebook and MySpace or do you start using Twitter and on what network sites do you create a profile.

How do you declare your brand identity? Remember, you should be focused on how you and your team help other people, being the agent to call when listing a property and raising the profile of you and your office on the web.

The first Step, is create accounts on Facebook, Twitter, Linkedin and YouTube. Check in and see where you fit in to the community, upload or add all of your contacts into Facebook and start a routine of regularly adding “friends” to your page, the goal is to get your personal contacts engaged and to start to follow and engaging with other local businesses, build a schedule so that you can allocate time each week to this, otherwise you will find yourself becoming overwhelmed with trying to keep up with all the conversations that happen.

As you become more familiar with the sites you learn that Linkedin or Twitter may not be for you, that’s fine, at least you are now more informed than you where when you started. You are learning, next you can start to build your blog, your blog web site is your central hub with all roads leading to it, and everything you do should be designed to get people to your blog and interacting with you on your territory.

It’s great to have a Facebook page but even better when you have both working for you; you are in a win win situation.

Remember, with your blog comes responsibility, you’ll need to add content to it regularly and this takes time, so you should allocate at least 2+ hours a week.

Use the same strategy for all the social network sites you use, allocate time each week in your plan to update your sites and remember it’s about engaging your community not only about promoting your latest listing.

We can help you save time and money in building your social media business plan and setting up your pages and blog, we provide weekly coaching clinics that provide information and advice on content and tactics for social media. If you’d like to find out more about our social media integration plans and coaching clinics contact me at Mike Andrew Consulting and we’ll design and set up a coaching plan for you.

In December we Australians spent more time on social media sites than any other country, whilst we only ranked ninth in the world as far as users, we spent 6 hours,52 minutes and 28 second each according to Nielsen on line. The actual number of Australians using social networks in December was just under 9.9 million.

Here’s the actual breakdown for those interested:

Given these type of usage figures you would think that every business whether they be big or small would be engaging in some sort of social media strategy, right? well actually no. The take up of social media and all it’s components, blogging, microblogging sites and social networks has been very slow, and the reason is a lack of awareness of what social media is.

The number of on line consumers using this medium is growing faster than any other form of internet usage and as a farming arena or marketing/communication tool, it’s not a question for business of should I be using it, but when can I get on board and quickly.

You may remember my story on Rupert Murdock and his concerns about Google giving his content away for free and how he wants to start to charge on line consumers for content, well it appears that what consumers really want on line is information that is free, last weeks decision by the New York Times to build a wall around it’s content was applauded by publishers, but news coming from the Long Island Daily will not be good news for promoters of charging for news content, the Long Island Daily has achieved the massive number of paying subscribers, since commencing to charge in October last year, of just 35, at $260 per year per subscriber this nets them $9000 revenue, on a launch cost of $4 million US.

Consumers using social media want information, they want to engage in conversation with you and they want to research you, your product and your brand.

Now is the time to get on board with a social media strategy, get on the front foot and take advantage of the networking possibilities.

Over the past 3 months I’ve conducted approximately 50 SEO audits on real estate web sites and I’ve duly sent off to the respective web site owners 25 page reports on what they can do to improve their web site, and with most of the web sites in question, improve their rankings on either Google and/or Bing, for those most commonly searched terms and keywords. While conducting these audits, several  issues have become more than clear to me, (1) most of these web sites have been very badly optimised to start with by the web developer, and (2) some owners do not have access to their web sites header files and have to pay their design company every time they want to change a piece of code.

How about that for being held to ransom, who actually owns the site, well let me tell you, it is not you!

Click here If you’d like to read an article on Who Really Owns Your Real Estate Web Site.

One web company just outright refuses to provide the owners access and insists on charging them every time they want to change information, which makes it very hard to actually optimise the site.

SEO is not set and forget, and sometimes each web page needs to be massaged to get it to rank, well just imagine the cost if you were charged every time changes to content and coding were recommended. Of course this is the point of this exercise, to get as much revenue out of you as possible and given that most of the real estate offices I’ve done the audits for have no idea about web site design or SEO, you are easy pickings .

So how do you avoid being fleeced forever by these companies? Firstly make sure you have total access to all the files on your web site, so that if you need to make changes to your site it can be done via your back-end administration page, that is total control over your HTML title tag and your meta description tag, also make sure that your CMS does not generate dynamic URL’s, these are much harder to rank on search engines, static URL’s are really what you need. Make sure that you can change the wording on all your pages and that you have control over your images including adding alt tags and correct descriptions, these are an important part of on page optimisation.

Make sure when your site is launched you get a search engine submission report and also get what keywords they have optimised your content for, 90% of the sites I’ve audited have been optimised for the clients name, have you ever wondered how many times your brand was searched on Google for instance?  Your web site needs to be optimised for the key searches that relate to the industry and your location. Remember, Google indexes web pages not web sites so the more pages your site has the more chance you have of having your pages rank for different keywords. Try and have at least 300 words on your home page, search engines love text, so image heavy home pages are harder to optimise.

Where ever possible add a blog to your site, better still add a stand alone blog on a different domain and link it to your site, Wordpress.org is one of the best blog platforms to use and search engines love it, adding engagement objects such as video is an absolute must, videos produced by you and uploaded on a regular basis will be indexed and ranked very fast, and getting a search engine to visit your site more often because of frequently updated content means higher rankings. Google looks at the freshness factor among other things.

You don’t need to be a web design expert, you just need to  make sure you are in control of your own site and your SEO and don’t have to keep putting your hands in your pocket whenever you want to change something, so take control back from these pirates.

The real estate industry needs to really start to take action on this and fast.

Google and Real Estate

For those of you who are interested in Googles ultimate goal for its real estate listings service, they have finally announced their plans for the service. In New York, Sam Sebastian, the company’s director of local and business-to-business markets has told the Inman technology conference that Google’s recent refinements in the real estate space, which include creating “place pages” for individual listings, don’t mean the search engine giant is moving to create a national multiple listing service.

He said the recent refinements have improved the quality of traffic the search engine delivers to advertisers — including big brokerages that Google is out to sign up as clients.

“Agents have always been pretty engaged” in buying keywords and targeted ads from Google to drive traffic to their Web sites, Sebastian said. “But the big brokerages that can really do this in scale, and work this into their marketing programs — that’s where I think the future is.”

Since Google got into targeted advertising, agents and small real estate offices have been “very entrepreneurial” in taking advantage of its ability to deliver potential clients, Sebastian said.

“They could compete with the big boys, and we were building a good set of users,” Sebastian said. Then third-party listing aggregation sites emerged, packaging and selling the leads traffic to their sites generated to brokers and agents.

Google got into the listing game itself, through its Google Base service, which accepts listings from agents and third-party aggregators.

Aggregating listings is not nearly as controversial as it was when third-party aggregators started cropping up more than a decade ago, Sebastian said.

But Google has captured the attention of the real estate industry in recent months by creating individual “place pages” for listings and making it easy to find them in map-based searches

Place pages, Sebastian said, were originally created not for real estate, but as a way to give local merchants a presence on Google. Place pages pull content from around the Internet, such as reviews, photos and other information Google has tracked down, organizing it in one place.

When the implications for real estate became clear — that Google, in theory, could amass a database of every property on Earth — not everybody in the industry was thrilled with the idea.

“We got a little bit of hemming and hawing,” Sebastian said. Some wondered if Google was taking the first step in building a national MLS, he said.

But the sites providing the information indexed by Google are finding that the quality of traffic the search engine delivers to their site has improved.

The plan was not to take business from real estate brokers, but to provide a better user experience, Sebastian said.

“It’s not some evil plan we have in Mountain View (Google’s headquarters in California), with millions of folks talking about how we want to take over the real estate markets,” Sebastian said.

Asked about reports that Google has been talking to real estate search site Trulia.com about an acquisition, Sebastian said he could not comment. (A Trulia spokesman told Inman News in December that the company “does not comment on rumors or speculation.”)

But Sebastian did say that Google is likely to continue acquiring one to two “small and nimble” companies a month, a pace it’s kept up for the last 18 months.

Source: Inman News

As you all are aware I just love to talk and write about the so called social media gurus, those that have used social media sites for 5 minutes and then think they are experts, well I just had to share this with you, I hope you get a laugh.

Welcome to social media gurus anonymous

Wordpress Blog Platform

I’ve mentioned a number of times on this blog the number of women who are now using social media sites including blogs, to not only research business and products, but who are directly influenced by what they read or research on these networks. The influence of social media on the female internet user is often underestimated by business.

In the US, new research from SheSpeaks highlights that social media networks have become a must for women this year and social network penetration climbed from 58% of internet users in 2008 to 86% in 2009.

When asked about brand related activity on social sites, 80% of female users said they had become a fan of a product or brand directly from a social network. In addition, 72% had learned about a new product or brand, or joined a group around one. To me, one very interesting trend stood out, women were less likely to participate on Twitter with product or brand related activities.

Another interesting point is with actual purchasing of products or services, with one-half of female Internet users buying a product because of a social network. Purchases based on social networking sites and blogs both increased dramatically over 2008.

Users seemed more receptive to social network advertising than they were in 2008, with 9% saying that they always look at ads and often click through, compared with just 2% last year. Thirty percent look sometimes, versus 13% in 2008, and fewer users felt annoyed by ads or actively ignored them.

Brand Related Activity on Social Networking Sites

The ROI for business with a social media strategy that is well set up and planned is well worth the effort and the work put in, and with that in mind, I’ve been really inspired by this research, so much so that I’m prepared to help you get your blogging efforts set up and running for the month of January, I’m going to set up 10 free wordpress installs. No sales efforts, no push, all you have to do is drop me a comment on this post and tell me why you need/want a blog and how having a blog might benefit your business.

To Qualify:

In order to qualify all you need to do is buy one of my hosting packages for a period of 12 months, they are really inexpensive and won’t cost you an arm and a leg. Let me know if you’d like additional information on this.

This is what I’ll include -

• I’ll install and configure Wordpress for you. The self hosted version.
• I’ll upload and activate a theme of your choice for you so that your blog looks a million dollars.
• I’ll set up and install add-on software (otherwise known as “plug-ins”) to give your blog a bit of a boost. Things like Disqus commenting, Akismet Spam protection, Tweetmeme, etc.

This is what is not included:

• I won’t move content over from another blog. I’m setting up a brand spanking new blog for you in this case.
• You won’t get personal one-on-one blog coaching. I’m not saying that I wouldn’t sit down with you for some one-on-one coaching if you needed it. It’s not included in this Basic Install. If you’re interested in coaching, then please head over to  Mike Andrew Consulting
• You won’t get tech support. I’m happy to answer any questions that you might have if time permits.
• You’ll need to buy or already have your own domain name as the blog will need this. I’ll help you work out the best domain name for you but you will need to have it ready.

So there you have it, as I mentioned I’ll be happy to do about 10 of these installs so to qualify all you need to do is get writing and leave me a comment, if you already have a blog then please  send the link or recommend this to someone who doesn’t have a blog yet.

Hello everyone, I hope your Christmas and new year celebrations were enjoyable and you had time to spend with your family and friends, I know I did and I’m now paying for it with an ever expanding waist line, however some exercise and sensible eating and I should be back to my pre-christmas weight.

I’m now back on deck and will be updating this blog as well as my others, so I look forward to hopefully providing you with some good quality content, tips and technology thru out 2010.

Real Time search on Google

Ok, if you been putting off starting a blog or using social media sites such as Facebook and Twitter, it’s time now to think again and very seriously. With the launch yesterday of Google real time search, it opens up a world of opportunity for bloggers and social media users to get their efforts at the top of the search rankings, Google now pulls information as it happens from sources such as friendfeed, Twitter and Facebook as well as blog posts and news feeds.

This is essentially Googles answer to Twitters and Facebooks search engines which provide up to the minute updates on trending topics, and it was a natural extension for it to be applied to search engines, after all they are trying to give you the best response to your search query.

Real time search will enable information to be delivered as it happens, by clicking on “Latest results” or selecting “Latest” from the search options menu to view a full page of live tweets, blogs, news and other web content scrolling right on Google.

You can also filter your results to see only “Updates” from micro-blogs like Twitter, FriendFeed, Jaiku and others.

Latest results and the new search options are also designed for iPhone and Android devices when you need them on the go, be it a quick glance at changing information like ski conditions or opening night chatter about a new movie — right when you’re in line to buy tickets.

So there you have it, create your blog and start writing, and by creating good quality content on your blog or social media network, you might just end up in the number one spot on Google.

It’s the freshness factor that is also important when it comes to getting your information ranked high on Google and now with real time search, you can get fresh up to date information on trending or newsworthy stories as they happen.

If you’d  like to start a blog and don’t know where to start, visit Blogging for Business Packages and get started today.