Archive for September, 2009

Spam and Social Media

One thing that has really annoyed me over the past few months is the amount of spam I’ve been receiving via social media sites I’m a member of. I’m sure you know the sort of spam I mean, “Click here to earn a million dollars”, “A friend of mine just found the secret to Internet marketing and you can too thanks to me”, all that kind of rubbish.

Then there’s the Twitter spammers, spamming Twitter with all sorts of offers, promising to increase your followers by a 1000%, and then when you’re hooked, along comes the crunch, it’ll only cost you $99:95 for this amazing strategy.

Then if you sign up for these fantastic once in a life time offers, you get suckered, they will never ever leave you alone again, everyday getting email after email offering amazing deals only available to you.

The reality of this, is that if a deal sounds to good to be true, it probably is and a lot of the testimonials used are fake, just there to get your money, so my advice to you is give them the big heave ho.

So what is the point of this article? I want to assure you that you don’t need all of these quick paths to fame and fortune on social media, you’ll achieve great results by providing good quality content and information by becoming a trusted adviser. There is no quick fix on this and the followers you will gain by using these spam sites is rubbish, so don’t waste your money.

What you want to do with your social media network is generate referrals, and turn those  referrals into business. Clients come from referrals and often those referrals originate from friendships we’ve made via social media sites, so there are ways to do it right and generate long term relationships via social media, not by spamming people. For example I’ve allowed my Twitter following to build organically and I get new followers every day, why, because I only Tweet when I’ve something to say, I always try and provide good quality information that is of use to them in business and I’ve never ever participated in spam.

So what are some of networking things you can do to avoid being considered a spammer and become a trusted adviser.

Don’t sell me before you get to know me – Build rapport and trust before trying to sell me your product.

Don’t spam your friends or followers – We don’t like it, it’s annoying and it just makes you not want to support your product or service.

Don’t play the numbers game – Allow your follower numbers to build organically by providing good content and networking, who cares about huge numbers of followers if they never connect with you. A small loyal band of supporters will do me thanks.

Don’t be a faker – We can all see through you, don’t have a hidden agenda be honest and up front. If you are a fake, you’ll go on my spam blacklist forever, no second chance here.

Don’t ignore people - It only takes a moment to communicate with your followers

Take time to get to know me – Spend some time with me and get to know me, then I’ll be open to your product or service, but I don’t wnat it rammed down my throat every second of every day

Treat me with respect - I’m here to follow you and get advice, give me some good staff and I’ll think you’re a guru.

Ok, there endeth the lecture, so now I’ve got that off my chest I feel better, and hopefully given you some advice, particularly those of you who haven’t yet got into social media but are thinking of starting your strategy.

Remember it takes time and effort to build loyalty and create friendships, there are no quick fixes not even by spam, but in the end,all your efforts will be worth it.

Mike Andrew owns and operates an Internet Marketing Consultancy on the Gold Coast in Queensland

 Spam and Social Media

tt twitter micro3 Spam and Social Media

SEO Strategies For Small Business – How Important Are They?

Over the past few weeks I’ve spent a lot of time visiting small business offices and conducting audits on their SEO optimisation and their internet marketing efforts. The point of the exercise is seeing how vulnerable they are to competitors or where the weakness’s are in their on line strategy, and believe me, there are a lot of them.

One area that comes up more often than any other, is SEO,  or search engine optimisation, and how a business can generate a better page ranking within their local region when searching on Google, Yahoo or Bing. I’m asked this question more often than any other, and I thought I would share some interesting research and information with you on this subject.

Lets look at the US market first, and then come back to how business approach’s this in Australia, PCMS Consulting an SEO company in the US, has released a comprehensive study on the role of SEO as a marketing tool in small business.

It may come as no surpise to find that most business owners surveyed felt that an effective SEO strategy was important to their on line presence, yet could not convince the decision makers within the companies to allocate traditional marketing funds to promote their web sites with new generation SEO optimisation services.

According to the report, companies are overwhelmingly neglecting SEO optimisation and thus missing out on a considerable opportunity to boost their profits and drive traffic in today’s economic conditions.

Most searchers use keywords to conduct a search and not a brand name, therefore, even the most established companies need to optimize their websites to maintain their market position. Establishing the most searched for keywords that relate to your industry is vital to your web site performing well on the web.

Now lets look at the Australian result, in August last year, NSW based SEO company First Rate, released a report on the performance of small business web sites in the country, and the results were almost identical to the US result.

FirstRate found that, individual business web sites are failing to compete in the search engines rankings, they lacked decent natural search rankings,did not partake in paid search engine marketing for the most popular keyword search terms, and did not have good link popularity or page rank scores, as a result their web site traffic is suffering.

When you analyse the search trends or keywords relevant to your business on Google you’ll see the the popularity of each keyword.

There are lot of factors that you need to consider in optimising your web site, and these should  include link building, which is often overlooked by businesses, but is now a vital element in gaining higher search engine rankings.

High quality links need to be formed to benefit the most from linking, and just as important is the creation of  “Deep Linking”, links that point to sub pages within your web site, search engines are likely to rank these pages higher when they have high quality external links pointing to them. Creating good organic search results should be part of your strategy along with using paid SEO.

So how much of this can you control yourself? Write great content, a lot of SEO falls within writing great content and building authoritative back links to that content within your web site.

Sites that are image heavy and text light,don’t have headings and subheadings or site maps that search engines can’t crawl won’t fair well.

If you write frequent relevant content that incorporates keywords and phrases that searchers are looking for, your site will be found. This is where blogging and social media can help in the creation of good keyword rich copy and the building of back links to that content.

SEO of your web site and it’s positioning in search engine results, is vital for you to compete in business today, because more traditional forms of marketing are no longer effective in driving leads, for example, in a recent Commonwealth bank survey, they found that 75% of people did not use Yellow pages in 2008, 58% didn’t use it the year before and 80% of consumers use the Internet to research purchases.

The other consideration is that Generation X&Y do not read newspapers,don’t use Yellow pages and most of their social interactions and shopping research is done on the Internet.

There’s lot to understand about keyword rich copy, back link and reciprocal link building and web site optimisation, so if I can help demystify this for you please ask, just send me a comment on the blog or email me for information on SEO Optimisation for Small Business

One point to remember, is that 99% of your competition don’t know what their doing.

Mike Andrew owns and operates an Internet Marketing Consultancy on the Gold Coast in Queensland

 SEO Strategies For Small Business – How Important Are They?

tt twitter micro3 SEO Strategies For Small Business – How Important Are They?

Writing Your Listings For Google and Search Engines

Earlier this week I was a presenter at a training session in Sydney run by one of the major real estate franchise groups, and my topic for the session was “How to Market More Effectively Using On Line Technology” , or in other wards, how to write better copy to be found on the search engines such as Google and Bing.

The first part of the day focused on writing for print, and the presentation really was quite good, it focused on writing clean copy with no clutter and writing catchy headlines and avoiding cliche’s.

A lot of time and effort went in to focusing on the print side, how to submit your editorial, when was the best time to do so, what style of writing does the editor like etc, and then, when looking at the end result, which had been written up on a white board, I thought about how those headlines or keywords would research on the web. A lot of agents simply copy and paste their print copy onto the web, with no consideration of keywords, search phrases etc.

You really have no idea whether your copy or headline will have any impact on the property searcher unless you have a clear understanding of how they search on the web, what phrases do they use, what are the trigger words or keywords they search for, these are all the questions you need to answer before you submit your copy to the web.

It’s even more important today, with Google’s real estate section now publishing listings, because anything that is published on the web, will be indexed by search engines, so make sure you start to optimise your copy with keywords or phrases that target your market, if you don’t, you’ll end up not showing on the search results, or being missed by your buyers, and whilst those headlines look OK in print, they may not work on the web.

With 9 out of 10 property searchers starting their property search on the web, how much time are you going to spend on your research to get it right. So lets give you a few ideas on where to start: A really good place to start your research is in your own office and for a refresher please read my earlier post “Choosing the right Keywords for your Content”

The post I’ve highlighted will give you some really good ideas on keyword research, so next time you sit down and start brainstorming ideas for your headlines and listing copy, give some thought on how your buyer searches on the web and what phrases or words they use, if you do that you’ll have a head start on getting your property found on the web.

 Writing Your Listings For Google and Search Engines

tt twitter micro3 Writing Your Listings For Google and Search Engines

Facebook Brand Pages – Which Days are the Best for Advertisers

If you’re a real estate agent or small business owner just getting into a social media strategy, or already using social media networks such as Facebook and you haven’t yet created a Facebook brand page, then go and create one right now. They are an excellent way of promoting your brand not only to others on Facebook, but also promoting your brand or product via Facebook adds.

If you are considering using Facebook adds or any form of on line advertising then it’s important to understand the searching and viewing habits of the audience you’re trying to impact. Social media sites are changing the way we search on line, and as marketers, relying on this information and understanding where and how your audience views or searches for information on social media sites is vital.

So which are the best days to run your adds or banners, and which days generate the best click thru rates for advertisers? Some new research out today helps shed some light on this and I’ve detailed some of the results for you.

Content posted on Facebook based brand pages has a higher than average click thru rate on a Tuesday, the average click thru rate on Tuesday is 9.89%, the highest of any day. Wednesday follows closely behind with click rates of 9.87%.

Friday and Saturday had the lowest click rates with a very measly 2.67% on Friday and 2.7% on Saturdays. If you  take all the days into account, click thrus for Facebook brand pages average 6.76%. This average is lower than Sunday, Monday, Tuesday and Wednesday, but still much higher than average CTRs for display advertising across social networks in general, including Facebook itself.

So really what this research means, is that certain days of the week are better for launching a product promotion, and by really understanding how consumers use social media sites, you and your company can start to target where you’ll get the best return on your investment.

In a nut shell, you really need to have a well thought out communication strategy for updating your Facebook brand page, and an understanding of when to create promotions to get optimum response.

Response to your marketing on social media sites is better early in the week then dwindles and picks up again on Sundays.

What I’ll cover for you in the next post on this subject, are results of the latest eye tracking study on social media pages, where are users eyes focused when viewing these pages and how does it differ from other web page viewing.

This has an impact when you’re deciding to use advertising on social sites such as Facebook etc, does your target market actually look at the adds? I’m sure you’ll find that an interesting read.

About the data:The sample data reported is compiled from nearly 200 million fans impressions on Facebook pages over a five-month period (March – August 2009).

 Facebook Brand Pages   Which Days are the Best for Advertisers

tt twitter micro3 Facebook Brand Pages   Which Days are the Best for Advertisers

Social Media As The New CV

4414v1 max 450x450 Social Media As The New CV
Image via CrunchBase

For some time now I’ve been using my social media network as my on line CV, suggesting to prospective clients and others I work with “to check me out on line and Google me” if they’d like to know more about what I do and a number of times this has been very effective for me and has led to new clients and speaking engagements on using social media to drive new business .

By using this method I’ve found it really gives them a good understanding of what I do, and of course, when it comes to working with them on a web campaign or social media strategy they have a clear understanding of what can be achieved. I’ve effectively replaced the old style paper resume with a new generation concept, and once they do a search on me they see all the web sites I own, articles I’ve written and those that have been syndicated and can see my area of expertise far better than I could explain or show on paper.

There is however a down side to all of this, and that’s why your on line presence or social network needs to managed very carefully and you need to be really aware of what information you put on line on your Facebook or Myspace page, as those photos, words or comments can really come back and bite you big time!!

Job seekers today are being urged to manage their on line footprint very carefully, because a recent report by Viacom in the UK, found that 1 in 5 employers had researched social networking sites and found personal information about prospective employees, and 59% said it had influenced their recruitment decision.

Amongst the reasons given for not employing people they had researched on the net, were and I quote, “His MySpace website showed a negative side to him including excessive alcohol abuse and disrespect for his job’ and ‘We found that the candidate was on the local police wanted list.’ The report also found that we as users of social media sites are leaving significant footprints of personal information on the web, as we use blogging sites, social networking sites etc.

The spread of people posting personal information on the web is not limited to younger generations though, with 31% of all internet users leaving personal information, which is searchable by anyone, on the web. However, the biggest group of information providers are in the age group 18-24, with just under half of those questioned for this survey, posting personal information on Facebook, MySpace and Youtube. The biggest concern to come out of this survey though, is that over 54% of the 18 to 24 year olds questioned during this research,responded that someone other than themselves, had posted photos, information and comments about them without their approval.

So, with the rise of search engines such as Google and Yahoo, be aware that employers are never more than a click away from getting information about you the job seeker, and of course, the same is true for companies, as job seekers are able to research information about prospective employers, so this is really a two way street.

The upshot of all of this is that you really need to think very carefully about the information you put on social network sites and you need to protect your name or brand. Your on line reputation is so vitally important today that you can’t afford to neglect it.

I’d love to hear your thoughts on this post, or even if you’ve experienced this problem yourself, so please leave me a comment.

 Social Media As The New CV

tt twitter micro3 Social Media As The New CV

Social Media College

For those of you who are really interested in social media, I’ve decided to create another blog called Social Media College and my intention for this blog is to include information and updates about my training courses and updated articles tips etc on Social Media.

Very soon you’ll find information on my Bloggers Masterclass series which I’m putting together as we speak, I also intend to use the blog purely for social media updates and leave this blog for real estate tips & technology updates.

So please make sure you have a look at the blog and leave me comments on your thoughts on layout and content etc.

 Social Media College

tt twitter micro3 Social Media College

Creating A Blogging Discipline

ar123887171342459 Creating A Blogging Discipline

Great Words of Advice

Today whilst visiting a real estate office we got talking about social media strategies and why as a real estate office they should be working towards implementing a social media strategy, not just to farm new pastures, but also to help them in the optimisation of their web site. During the conversation we got on the subject of blogging, and why creating a blog would help their Internet marketing efforts.

Well I have to admit that over the last few weeks I’ve neglected this blog a bit as I explore new areas and work on my web site, so with a little bit of a guilty feeling, I’ve motivated myself to write this article, and you can probably guess what it is about, making sure you create and maintain a disciplined approach to blogging.

In my research I come across a lot of blog writers who after a period of time, and it’s often around the 12 month scenario, tend to get a little bit of writers block and lose interest in maintaining their blog, which is what happened to myself, and in a number of cases the blog gets abandoned altogether.

The Internet is full of abandoned blogs, left in the wilderness by writers who lose interest.

It’s not easy maintaining a blog on a regular basis, you also have to work hard at maintaining your audience and coming up with new content that appeals to your readers.

So today I’ve written a list of things that I will do to assist me in writing articles for my blogs and I’ve listed them below for you, if you are just starting as a blogger I hope they help set you on a disciplined approach and most of all don’t give up.

1. Set aside 1 hour each day to research for new articles – doesn’t matter what time of day it is, just DO IT! – Talking to other people also stimulates ideas for posts. Mornings I find are much better, I can sit in my pajamas and coffee and read.

2.Write when you get urge - A lot of times I’ll come up with an article idea and leave it till later, in most cases later never comes.

3. Create a list of topics and categories – Then write first about what you like or are passionate about. That way you’ll enjoy writing about your favourite topic.

4. Revisit your old articles - Some of these older stories can be updated and rewritten. As some of these topics are changing almost daily, providing updates on these old stories can generate new ideas.

5. Read other Blogs & Bloggers - This will help to create ideas as well, it gets the creative juices flowing and helps with topics and trends.

6. Subscribe to RSS Feeds - Make sure you get updates delivered right to your computer, and use some of these articles on your own blog. They help break up the style of writing and provide different opinions on topics. But remember, always credit the author of the article.

6. Commitment - Now here is the magic word, once you start you really need to be committed to your blog, so create that list.

That is what I intend to action from today, I put it up on my office wall so that every morning the first thing i see will be the list.

I hope that if you are just starting out, this little list will help keep your blog on track and if you have any additions to the list please share them with me.

 Creating A Blogging Discipline

tt twitter micro3 Creating A Blogging Discipline