Online Real Estate Technology

The US government has raised concerns about Kevin Rudd’s internet censorship plan, saying it flies in the face of the Obama administration’s policy of a free and open internet.

The concerns come as the US State Department launches a “diplomatic assault” on the open internet in a bid to strengthen global economic ties and security, The Australian newspaper reports.

“The US and Australia are close partners on issues related to cyber matters generally, including national security and economic issues,” US State Department Noel Clay told The Punch website.

“We do not discuss the details of specific diplomatic exchanges, but can say that in the context of that ongoing relationship, we have raised our concerns on this matter with Australian officials.”

Under the plan, Australian ISPs would be forced to block access to websites which have been refused classification. The list of websites will be top-secret.

Recent reports by Microsoft, Yahoo and Google criticised the plan, saying it might slow internet speeds or that the list of blacklisted websites could be leaked to the public.

Online activists Anonymous last month launched attacks on several government websites, including the prime minister’s, because of the censorship plan.

The operation — dubbed Titstorm — flooded the websites with so many requests that they crashed.

Don’t worry, we’re not happy with Rudd either, anyone want him??

The federal LNP party is planning to crack down on their party candidates in Queensland using social media sites because they can’t control the content that their members are posting on sites such as Facebook and Twitter. The plan by the federal arm of the party is to provide their candidates with party monitored fan pages so that any inappropriate content can be filtered or removed.

Social media sites are just that social, they allow the owners of the pages to post comment or content on any subject they want without censorship or control, and it is these last two that get most small businesses in trouble. The LNP’s decision is to me, closing the stable door after the horse has well and truly bolted.

The policies and procedures on how the party and it’s public office members interact with social media sites such as Facebook and Twitter, should have been put in place a long time ago and the party should have employed a well thought out strategy to do just this.

Trying to censor their members after they’ve been allowed to have a free reign is going to be very difficult for them, as it seems it is now, with several of their high profile politicians defying the ruling and some asking for exemptions. Wouldn’t it have been so easy to put these rules in place before they started on social media? I think so.

I know from talking to so many business owners their greatest fears in using social media are the lack of privacy, and control over the content that is published about their business. Setting up your policies and procedures manual and creating the rules around who will manage, monitor and administer your social media strategy should be one of the first strategies implemented.

No point in following the LNP and doing it after the event.

Once the rules have been put in place it is a lot easier to monitor the content, what is posted on sites and how to engage your community to build loyalty for your business. Remember though, social media is about openness and engaging your community in your business, censoring the information you post on sites to the point of being down right boring, will not help you in tapping into the social media community.

Social media has a very large voice, and you need to  make sure the message you are shouting about is the one you really want your customers to know about, so before you start getting too deep into your Facebook page or your Twitter account, make sure you know what the rules of engagement are.

Make sure that all staff who are part of your online strategy, are trained on what is acceptable content and what is not, before they get access to your sites.

Setting the rules early will help you control the very powerful tool social media is and will also allow you to breathe a little easier.

Remember, set up the rules before you start, trying to do it after the damage has been done can be a very costly mistake for you and your business.

Facebook not about to charge

Those of you who are using Facebook will no doubt have heard the rumors circulating about a new charge that is to be supposedly introduced from July 1st and costing around $15 per month, well I got an invitation overnight to join the group “I’m quitting Facebook if we have to pay $14.99 a month” one of the many irrelevant groups you get invitations to every day, well I’m not joining because the whole thing is a hoax.

Back in January the owners of Facebook denied there was an intention to start charging to use the site, below is an official quote from Facebook:

” A spokesman for the company said: “We have no plans to charge users for Facebook’s basic services. Facebook is a free service for its 350 million users.”

So there you have it, it’s a hoax. Just ignore the whole thing.

I’ve written about this topic before and it is one of my pet hates, small business owners who pay webmasters to build web sites for them and then are never given access to the files or the “engine room” of the site to be able to make on page SEO changes and more importantly get the site better rankings on search engines such as Google.

SEO is not set and forget, because you need to constantly make changes and massage pages on your site.

It’s my opinion that you the business, owns the web site, so take, no, demand control over your web sites destiny.

Well here is another example of control wielded by a webmaster and the hosting company they own. I’ve been engaged to do some SEO work on a very poorly designed site that caters to the holiday accommodation and booking industry, the site has never ranked for it’s keyword or category and the business owners have no access to any of the files that need to be changed to be able to optimise the site correctly.

Now it seems that in most cases when someone outside of these companies is asked do some SEO work, the webmasters controlling the site get very precious and uncooperative, is that because we might find out how poorly the site was designed and how badly ripped off you the site owner has been? I think so.

After identifying the keyword phrases we wanted to optimise the home page for, we needed to contact the web master to get access to the index and header files on the site, to change the title tag and the meta description tag.

Access to these files was not provided to the owner by the webmaster so on their behalf I sent an email off to the company requesting access to the files, I received a response and now I’m going to share with you what I received from this company;

“Hi,

everything I can find on the net advises against using it. I may remove it again after doing a bit more research – unless you can come up with a compelling reason to leave it there.

“The Meta Title (<META NAME=”title”…> Some say that having this tag on your pages will give you a boost in the Search Engines Result Pages (SERPs); however, according to my testing while both Yahoo! and MSN index this tag the results are inconsistent. And as such, it is impossible to conclusively determine the Meta Title Tag’s effect on the algorithm.

Recommendation: Either use with caution or don’t use. While the Meta Title Tag seems to be favored among the SEOs in India, the SEO boost as a Google Meta Tag it is supposed to give is nonexistent according to my testing.

Personally, I don’t use the tag as I see no benefits and have seen some instances of lower ranking in using it. “

Huh, I’m sorry but you will make these decisions!!

This response just goes to show how much of an understanding this company has of what elements of SEO are important, the title tag has a very high value and one of the more important aspects of on page optimisation, yet this person is making a statement that he sees no personal benefit of its value and he will make the decision as to whether to allow access to the tag, so I ask the question, Who owns the site?

If this web design company had done the SEO of this site properly in the first place, it would not have been necessary to hire an outside SEO company, but to make decisions about what access we can have without consulting the owner of the site has me shaking my head.

My recommendation to you is check out what you have access to and what you don’t, and then demand that you get complete control over your web site, after all you pay for it.

If you are looking at getting a web site redesign, I would suggest you get someone who knows SEO to look over the site first to make sure that it is search engine friendly, changes to the design before it’s built can save you time and money getting it to index properly with all search engines.

Not all webmasters are like this example, these guys pray on you because you don’t have enough knowledge to know better and that is where they win.

There is a post script to this story, the web company has refused to allow the Tittle tag to be changed, they will not give us access to the files on the site, even though the owner has given us written permission. The result is we’ll redesign the site, fire the hosting and design company and start again, all so unnecessary.

Ian Grace Mr Real Estate Advertising

I thought it was time I opened up this blog to a few of my friends and colleagues in the real estate industry and one that I’ve had the pleasure to work with over the years is probably the leading expert on real estate advertising worldwide, Ian Grace.

Ian has presented his training course all over the world and is one of the very few Australians to have spoken at the NAR conference in the US, there is not much that Ian does not know about creating great real estate advertising, so as part of this series, I’ve asked Ian to put together his top 10 tips for writing great real estate ads, I hope you get benefit from Ian’s advice.

The Top Ten Tips for Writing Great Real Estate Ads

HOODOO – a great word to help you to remember the two things that make advertising effective:- WHO – is the person who will see the most value in the property and therefore pay the highest price [that's target marketing]. DO – now show them and tell them, what they will be able to DO as a direct result of their purchase.

2. HEADLINES – remember the WHO when you write your headline, then qualify it quickly, so the reader knows you’re both on the same wavelength. Then ideally, reinforce or remind about the headline at the end of the ad. The headline must include one or more of the following:- 1. A benefit or implied benefit 2. Something that is new, news or topical 3. A curiosity element without gimmicks for gimmicks sake.

3. PHOTOS – make sure your main photo matches and works together with your headline [not the other way around] and that the other photos also match the body text.

4. PEOPLE – put people and/or pets in your photos – it’s a great way to show people what they will be able to DO when they live there.

5. NAMES – use names in your ads to personalise them – yours [in full] and even the sellers’.

6. DIFFERENT ADS – the use of different ads for different markets, enables you to talk to each prospect group about what is relevant to them only e.g. one ad aimed at first home buyers and one ad aimed specifically at investors.

7. MEDIA MATCH – make sure your press ads match with other media and vice versa, with particular reference to the main photo and headline.

8. KEEP THE SAME AD RUNNING – once you’ve written a great ad, run it at least four times if not more, as research shows people need to see the same ad or message three times or more, on average, before they will respond

9. PRICE, LOCATION, NUMBER OF BEDROOMS – if all the research done shows conclusively that these are the top three pieces of information potential buyers require, then common sense says – give it to them!

10.   OBTAIN SELLER ADVERTISING DOLLARS – research proves that the higher the seller paid advertising percentage, the higher the listing to selling success rate.

11. BONUS TIP – TEST YOUR ADS – Firstly, sellers must see the ads before they run, but most importantly, ensure at least one of your colleagues checks your ads to confirm every word and phrase will make sense to the market it is written for. Secondly, when buyers who have responded to the ads view the property, ask them if the property has matched their expectations from your ads – the feedback will be terrific and will keep your advertising right on track.

If you’d like to contact Ian you can visit his web site Ian Grace Marketing