Online Real Estate Technology

In the UK, 24% of iPad owners say it’s their primary entertainment device

With iPads now in the hands of millions, studies have begun to examine how the superhyped tablet is fitting into real life, and whether the opportunity for publishers and advertisers is as big as they hoped.

Qualitative research from Ball State University examined how attitudes toward iPads changed after owning one for 24 hours. According to the report, “A Play Date with the iPad,” study participants found the iPad was best for leisure activities. Content creation was too difficult on the device but ideal for content consumption.

iPad users were impressed with applications optimized for the device, especially iBooks, Apple’s ereader app. They emphasized its value as an entertainment device—which meant some were not as interested in owning one because they felt they did not have a need for a new entertainment-based screen. Some productivity-oriented participants considered the tablets inefficient.

In the UK, a survey by copywriting firm Cooper Murphy Webb found that iPad owners had taken to the device in a big way, also for entertainment purposes. More than two in five said they used the tablet at least 10 hours weekly, and almost a quarter said it had become their primary entertainment device, ahead of TV and trailing PCs by just 9 percentage points.

The iPad was considered the No. 1 delivery method for newspapers and magazines, and its popularity for books was even greater: 41% of iPad owners preferred to read on the device, vs. 36% who liked hard copies better. iPads were also the top gaming device for owners of the tablets, beating out consoles by 2 percentage points.

Most users didn’t find iPads very portable, though. More than 60% said they rarely or never took their iPad when they left home, while just 5% did so always.

The focus on content consumption rather than creation should be a boon for both marketers and publishers, who are hoping to generate revenues through app sales and ad support. With newspapers, magazines, books and gaming some of the top uses of the iPad thus far, the tablet is building the reputation content owners and advertisers hoped for as an entertainment-oriented device.

A growing audience of experienced, less-easily shocked, outspoken consumers appreciate brands that are a little bit more daring and outspoken, according to consumer insights firm trendwatching.com.

The Rise of ‘Maturialism’
trendwatching.com has dubbed this growing consumer trend “Maturialism.” According to trendwatching.com, consumers of today no longer tolerate being treated like yesteryear’s easily shocked, inexperienced, middle-of-the-road consumers. Able to handle much more honest conversations, unusual flavors and risqué experiences, these consumers increasingly appreciate brands that are pushing the boundaries a bit.

Maturialism Part of ‘Brand Fabric’
trendwatching.com deems maturialism as part of a larger social trend it calls “Brand Fabric,” which is defined as brands truly needing to focus on how to move with the culture. In addition to pushing boundaries, Brand Fabric also entails serving customers in an innovative manner, recognizing the increasing sophistication and intelligence of the modern consumer, transparency and authenticity.

‘Casual Collapse’ Fuels Maturialism
Casual collapse, or the ongoing demise of many beliefs, rituals, formal requirements and laws that modern societies once held, without predicted social annihilation, is a key driver of maturialism. Modern consumers are bored, if not distrustful, of the conventional consumer-producer relationship, and now look for brands and products that are more authentic, more human, and quite simply more mature.

In emerging consumer societies, there’s an obvious link between the broad spread of more liberal attitudes and increasing urbanization. As new arrivals are ‘liberated’ from traditional social and familial structures, and are exposed to a wider range of alternative goods, services, lifestyles and experiences, their tolerance to (if not their interest in) these alternatives grow. trendwatching.com advises that casual collapse happens at a very slow pace.

Online Culture Supports Maturialism
More than 2 billion people worldwide are online. The resulting ‘online culture’ is intense and uninhibited. Mature consumers are uninterested in sanitized corporate websites and seek a more real online experience. Live, unscripted online events and webcasts that go beyond the limits imposed on TV broadcasts are two methods brands can use to take advantage of the mature online culture.

Status Shifts toward Maturialism
Sources of status in mature consumer societies are moving beyond conspicuous consumption (see below). Increasingly sophisticated, increasingly wealthy, increasingly urban consumers are more try-out-prone, more demanding and more daring as they search for the next big thing to impress or discuss with people.

Constantly exposed to, and increasingly tolerant of and enamored by modernity, today’s mature consumers positively embrace innovation, creativity and unconventionality when it comes to consuming products, services and experiences.

trendwatching.com further advises that pure shock without innovation or thought behind it is never a successful marketing device.

Status Moves Beyond Consumption
The definition of status is diversifying and moving beyond simple consumption, according to a previous trend briefing from trendwatching.com.

Although the need for status is at the heart of every consumer trend, in mature consumer societies (such as the US), consumers are moving beyond owning the most and/or priciest items, according to Status is now also tied to less tangible symbols such as acquired skills, eco-credentials, connectivity and generosity.

Despite this shift, trendwatching.com says the lust for luxury will continue, especially in emerging consumer markets such as Brazil and Russia. In addition, consumers want to be “in the know,” to have deep and trivial knowledge they can share with less knowledgeable colleagues to gain status. Mobile applications that provide locations and other information serve this growing status need.

It’s been four months since Twitter announced its long-awaited Promoted Tweets advertising platform, so it seems a good time to assess the service’s initial campaigns.

Early participants included Virgin America, NBC Universal’s Bravo and Red Bull. Virgin America used Promoted Tweets to announce an expansion into Toronto and a 50%-off promotion for the first 500 travelers who flew from two California airports into the Canadian city. Adweek reported that the promotion sold out in 3 hours.

Bravo used Promoted Tweets to highlight an Earth Day promotion whereby consumers were invited to find out their “green IQ” on NBC Universal’s website. In 2 hours, the promotion hit 300 retweets, the maximum allowed under the program. And by the end of the first day, Bravo had received an estimated 200,000 impressions, according to a company representative. Red Bull did not provide metrics but reported “engagement rates … higher than typical cost-per-click and CPM advertising.”

It all sounds positive, but to put these numbers in perspective, 500 tickets does not seem like a huge volume for an airline the size of Virgin America, especially considering that the routes involved the most populous state in the US and the largest city in Canada.

The same could be said of Bravo’s promotion. Its site received more than 1.1 million unique visitors in May 2010, according to Compete. That 300 of them retweeted the Earth Day promotion does not point to a huge success. And the company did not give details of what it meant by “impressions.” Similarly, Red Bull’s statement of high “engagement rates” was nonspecific. And none of the companies revealed how much they spent on the promotion.

All of this translates to a service that’s flapping its wings but has yet to take flight. When you consider that Facebook is on track to produce $1.3 billion in ad revenue this year, Twitter has lots of catching up to do to monetize its audience.

But there is hope. The three top motivators for US Twitter users to follow companies are to get updates on future products, to stay informed about the activities of a company and to receive discounts and promotions, according to an ExactTarget study. If brand marketers can use Promoted Tweets creatively to achieve these goals, they will find a receptive audience at the other end of the Twitter stream.

Twitter also launched its @earlybird Exclusive Offers program. This is a Twitter account that tweets limited-time deals and discounts from participating advertisers to users who follow the account. Twitter has teamed up with some of its potential competitors in the online deal space, including Groupon and Gilt Groupe.

Disney used @earlybird to promote its film release “The Sorcerer’s Apprentice.” The movie opened July 16 to mostly negative reviews and is already considered a flop, so it’s not a good barometer of the effectiveness of @earlybird to get the word out about a film premiere, or any other product launch for that matter.

A better gauge of @earlybird’s early momentum is the number of followers. In its first month as an active account, it has already racked up 164,000. As more companies experiment with the service, some of them are bound to hit pay dirt. This should create a virtuous cycle of more consumers jumping on board, thereby enlarging the addressable audience for future promotions.

The question is whether Twitter can use these platforms to transform itself from a social phenomenon to a revenue generator before its investors run out of patience. It will take some big success stories to turn these baby steps into giant strides.

Computer security firm Sophos on Monday warned that scammers are duping Facebook users with a bogus "Dislike" button that slips malicious software onto machines.

There is no "Dislike" version of the "Like" icon that members of the world’s top social networking website use to endorse online comments, stories, pictures or other content shared with friends.

Hackers are enticing Facebook users to install an application pitched as a "Dislike" button that jokingly notifies contacts at the social networking service "now I can dislike all of your dumb posts".

Once granted permission to access a Facebook user’s profile, the application pumps out spam from the account and spreads itself by inviting the person’s friends to get the button, according to Sophos.

The ruse was described as the latest in an ongoing stream of tricks that includes baiting booby-trapped links with messages including "the biggest and scariest snake" and "world’s worst McDonald’s customer".

6.7% of all US online ad spending to go toward social networks this year

Social network advertising is getting renewed attention in 2010. The US’s gradual economic recovery, combined with marketers’ incessant focus on reaching consumers in social media, has led companies to make big increases in social network ad spending in the first half of 2010.

eMarketer estimates US advertisers will spend $1.68 billion on social networking sites this year, a more than 20% increase over 2009. Spending will rise even further by 2011 to more than $2 billion.

In December 2009, eMarketer forecast $1.3 billion in social network ad spending for 2010. Strong performance from online ad spending in general, and Facebook in particular, has resulted in the increased forecast.

Facebook will receive half of all social network ad spending in the US while MySpace continues to diminish in importance. Twitter, which finally launched its ad business earlier this year, is incorporated into eMarketer’s forecast for the first time. While spending on the microblogging service will be low in 2010, the potential for 2011 and beyond could be dramatic if it proves that its “resonance” model of measuring advertising effectiveness works.

Spending on social network advertising will grow even more quickly elsewhere in the world. In 2010, eMarketer estimates just over half of social network ad spending worldwide will come from the US, but 2011 will bring a reversal in that proportion.

Another important development in the social network space is the role of online social games and applications. Advertising is not a primary revenue stream for game companies such as Zynga or Playdom, but their large audiences are drawing the interest of marketers. eMarketer expects such companies will attract $293 million in spending worldwide in 2011, up from $220 million in 2010.

Venues and relationships affect how social media users perceive advice

One thing that makes social media marketing powerful is consumers’ trust in “people like them”—their friends, family and other online peers. Marketers want to tap into that trust through the power of earned media or by engaging in a conversation with consumers, but where social conversations take place has an effect on their perceived trustworthiness as well as who is taking part in them.

A study of frequent social media users by market research firm Invoke Solutions found that the most trusted information was posted by people respondents knew. But blog posts were more likely to be trusted “completely” than posts on Facebook, and trust dropped off sharply when it came to Twitter, even among friends.

Postings by brands or companies were trusted less, but levels were similar whether companies posted to Facebook or blogs. Online community sites did not hold the same trustworthiness as Facebook or blogs, whether postings were made by companies or fellow members, and respondents had an even more skeptical eye for independent bloggers. And across all categories of content creator, Twitter streams were trusted less than other media.

Asked to rate what was most important to making social sites trustworthy, users’ top concerns were that the dialogue be open to both positive and negative comments, the quality of content and the responsiveness of the content creator. These all point to best practices for companies participating in social media, which must show they are willing to deal with consumer complaints in a constructive way and be authentically involved in the conversation with social site visitors.

Some other seeming signs of authenticity mattered less to users, however, including length of participation and number of participants.

Usage of Twitter has more than doubled in the past year, according to new data from comScore.

In June 2010, nearly 93 million internet users worldwide visited Twitter.com. This marked an increase of 109% from the previous year, as the social networking site achieved strong gains across all global regions.

Latin American Twitter Use Increases Sixfold
An analysis of the five major global regions revealed that Latin America experienced the strongest audience growth between June 2009 and June 2010, surging 305% to 15.4 million users. Asia Pacific ranked as the second-fastest growing region, climbing 243% to 25.1 million visitors. The Middle East and Africa jumped 142% to 5 million visitors, while Europe soared 106% to 22.5 million visitors.

North America, where Twitter has reached a higher maturity level than other regions, saw a growth of 22% to nearly 25 million visitors in June 2010.

Indonesia, Brazil, Venezuela Boast Highest Twitter Penetration
Across the 41 individual countries currently reported by comScore, Indonesia had the highest proportion of its home and work Internet audience visiting Twitter.com (20.8%). Brazil ranked second with 20.5%, followed by Venezuela at 19%. With Venezuelan President Hugo Chavez joining Twitter in late April 2010, Twitter.com penetration in the country spiked 4.8 percentage points in a few months.

The Netherlands (17.7%) and Japan (16.8%) rounded out the top five, while countries in Latin America and Asia Pacific represented many of the remaining top markets, including the Philippines (14.8%), Mexico (13.4%) and Singapore (13.3%).

Canada ranked seventh with 13.5% Twitter.com penetration, while the US ranked 11th with 11.9%.

Smartphones Drive Mobile Twitter Adoption in US and Europe
An analysis of Twitter usage via mobile for the six mobile markets currently reported by comScore (U.S., U.K., France, Germany, Spain and Italy) revealed that Twitter is gaining adoption among smartphone users.

In the US, 8.3% of smartphone users (4.2 million people) accessed Twitter.com in a month via the browser on their mobile devices, outpacing each of the European markets. In Europe, 2.8% of smartphone users overall accessed Twitter.com (1.7 million users), with the UK experiencing the strongest penetration in the region at 5.8%, followed by Germany with 3.1% and France with 2.1%.

Twitter Has Higher Global Reach for Women
Twitter has a marginally higher reach among women than men globally, according to another recent study from comScore. “How Women Are Shaping the Internet” indicates that despite Twitter’s status as a new technology, which is typically tried earlier by men, on a global level, more women are using Twitter. Among all women age 15 and older, Twitter had a reach of about 7% in April 2010, compared to a reach of roughly 6.5% among men age 15 and older.

I just wanted to say what a buzz we all had at the Trueventus Social Media MBA that took place last week in Kuala Lumpur and Singapore. The team on both days were really involved and participated in each session making them very enjoyable from my point of view as the presenter of the sessions.

As you can see from the attached photo we all really enjoyed each of the 4 sessions on the day and I look forward to more of the same in the not to distant future.

The next round of sessions take place in Fiji on the 23rd and 24th August with our 3 day MBA for Marketing professionals course in Dubai kicking off on 19th to 22nd of September.

Fiji is full but there is a small number of places left for the Dubai sessions, to book or to get a brochure outlining the 3 day event, please visit the following link http://www.trueventus.com/event.php?intid=12 

I hope to see you there.

Men hold a dominant share in usage of many mobile technologies, according to a new study from comScore.

Men Make Up 6 in 10 US Smartphone Users
“How Women Are Shaping the Internet” indicates that in both the US and Europe, smartphone usage is dominated by men. In the US, there is a fairly consistent 60/40 split, but in Europe the skew toward male users is slightly more pronounced, hovering around 63% compared to 37%.

comScore analysis suggests that the greater likelihood of men to be early technology adopters may explain at least part of this gender imbalance. However, comScore also says that a propensity for men to be higher wage-earners, as well as a greater share of men who have at least part of their mobile phone bill paid by their employer, could also contribute to higher male usage of more expensive smartphones.

Mobile Net Services Skew Male
Mobile Internet services (browsing, apps, and email) skew 65-70% male. However, some activities, such as playing mobile games, making ringtones, and listening to music, skew more female.

Mobile social networking has fairly even gender usage, with women accounting for about 45% of mobile social networking activity. It is also the activity with the youngest participants, averaging 29 years old, compared to an average age of 32 for mobile games (which skews about 50% female). Unsurprisingly, more expensive activities tend to have users with an older average age, and are also more likely to skew male.

Mobile Internet Demographics Reflect Cost
The age difference between PC and mobile Internet users is indicative of the need for money when browsing on the mobile device (e.g., advanced device and data plans). Women’s adoption of mobile social networking, however, is a clear indicator that mobile Internet services are moving out of early adopter mode and into the mainstream.

Men Spend More Time Viewing Online Video
Although gender rates for viewing online video are similar, men spend more time watching, according to other results from “How Women Are Shaping the Internet.” The study indicates that in nine countries and Hong Kong, virtually the same percentage of online males and females watch online video. In every instance, roughly 80% of both online men and women watch online video.

While rates of watching online video are similar, and in some areas women actually watch at a slightly higher rate, in all 10 areas researched by comScore men spend much more time on average watching online video than women.

In the US, men watch more than 15 hours of online video per month, roughly triple the average time spent by women. Similarly wide discrepancies exist in the other three countries where online video consumption is the heaviest: Canada, Germany, and the UK.

Despite a general drop in home prices during the recession, home affordability problems persist for many Americans, according to recent data from The Urban Institute’s MetroTrends.

Home Affordability Problems Began During Boom
MetroTrends research indicates that during the boom years (roughly 2003-2007), unemployment was low in most of metropolitan America, but average earnings remained essentially flat. In the top 100 metros nationwide, average earnings grew only 1.2% from 2005 to 2007, after accounting for inflation.

And because real rents and house prices rose significantly during this period, housing hardship worsened. The share of households spending 30% or more of every month’s income on rent or mortgage costs climbed from 30% in 2000 to 40% in 2008.

Lower Prices Don’t Ease Problems
Since the recession started, unemployment has spiked, jumping from 4.6% among the top 100 metros in 2007 to 9.6% in October 2009. In addition, MetroTrends analysis indicates average earnings have declined, although 2009 data aren’t yet available, and house prices have plummeted.

However, average home prices remained 26% higher in 2009 than in 2000. And most families’ monthly rent or mortgage payments haven’t fallen because they haven’t yet moved or refinanced. At least for now, housing affordability problems are more prevalent, not less.

MetroTrends says one indication of deepening hardship in the downturn is the recent rise in food insecurity. Until 2007, about 11% of metropolitan households experienced food insecurity. But in 2008, this share climbed to almost 15%.

Coastal Metros Hardest Hit
Residents of coastal metropolitan areas have been especially affected by housing hardship. In metro Los Angeles, for example, the share of households with unaffordable housing cost burdens topped 50% in 2007. And in the Miami region, 53% of households lived in unaffordable housing.

Coastal areas of California, Florida and the Northeast and Mid-Atlantic have been especially hard hit. Twelve metropolitan areas in central and southern California have 43% or more of their population spending 30% or more of their income on housing costs. Florida has three metropolitan areas with 43% or more of their population spending this much on housing costs, as well as four areas with 37-42.9% of residents spending this amount.

The Northeast and Mid-Atlantic only have two metropolitan areas with have 43% or more of their population spending 30% or more of their income on housing costs, but have at least 10 metro areas with 37-42.9% of residents spending this amount. The only other state with a metropolitan area where 43% or more of residents spend 30% or more of their income on housing is Nevada (Las Vegas).

Hope for Improvement Exists
MetroTrends predicts that during the next five to 10 years, as the economy recovers and housing values stabilize, there’s a reasonable chance for better alignment of housing costs and incomes, because housing markets will likely recover without immediately forming another bubble. If house values increase moderately as employment and earnings gradually return to normal, more families will find their housing costs affordable. The lowest-wage workers still won’t find much housing that they can reasonably afford, however.

Short-term Unemployment Hits Mortgages Hard
While the long-term unemployed have suffered the most during the Great Recession, a recent survey from the Pew Research Center found that shorter spells of unemployment also have been painful for many Americans and their families.

For example, one-third of all long-term unemployed (33%) say they have had problems paying their rent or mortgage, identical to the proportion of those unemployed less than three months who experienced difficulty paying for housing.

However, this proportion is more than double the share of Americans who have not been jobless at any point during the recession but who have had difficulty paying for housing during the recession (16%).